$60,000 - $70,000

Tuesday through Saturday, 1pm to 9pm or  Sunday through Thursday, 1pm to 9pm The Senior Discovery Services Specialist is responsible for supporting the e-discovery needs of case teams and implementing the firm's best practices relating to e-discovery and matter workflow. •        Importing received electronically stored information (ESI) into e-discovery and case management applications •        Production of ESI to outside parties, including creation and copies of media •        Ensuring quality of files loaded into and exported from e-discovery and case management applications as well as conducting quality checks of productions prepared by the firm’s vendors •        Processing Optical Character Recognition tasks on hard copy documents •        Maintaining and troubleshooting e-discovery and case management applications •        Tracking ESI that is received, loaded, and produced •        Managing user accounts on data transfer platforms •        Supporting data transfer projects from firm and vendor FTP sites •        Monitoring a task tracking database, handling escalated end-user problems and related issues as necessary •        Loading and managing transcripts to the firm’s transcript management platform •        Answering phone calls and responding to emails to advise and assist firm personnel •        Updating the appropriate project management and time entry databases •        Assist in various testing projects for new departmental tools or modifications to existing ones •        Providing suggestions, feedback, and offer new solutions to improve processes and techniques •        Assisting department management with completion of IS projects  

Competencies:
Thorough knowledge of the litigation discovery process
• Highly developed organizational skills and attention to detail
• Able to handle multiple tasks simultaneously with a high degree of professionalism and client service orientation
• Knowledge of personal computers, including Windows XP and software presently utilized for information retrieval

Qualifications:
• Excellent interpersonal and leadership skills
• Able to communicate effectively with firm personnel and clients on all levels
• Capable of working as part of a group and independently
• Skilled at meeting strict deadlines under significant time and supervisory pressure
• Superior decision-making, analytical, and problem-solving abilities
• Exceptional attention to detail
• Able to manage time and resources to meet or exceed established service level agreements
• Possess a commitment to deliver the highest quality service to internal and external customers

Education and/or Experience:
• Bachelor’s degree required
• At least two years of e-discovery/litigation support experience

Computer Skills:
• Thorough knowledge of and familiarity with standard litigation support and document review software and vendors is required. Experience with Relativity, Clearwell, Recommind Axcelerate, MS Office Suite, and West LiveNote is helpful.
• Ability to access, input and retrieve information from various computer applications and to learn and utilize new applications on an expedited basis

Working Conditions:
• On site during normal working hours and available off-hours when necessary; a flexible schedule is required
• Ability to engage in off-site travel as required to meet job demands and firm needs
• Required to monitor and respond to email and phone calls after hours and weekends.

Full Time

New York

NY